MYSTERY PIZZA SHOPPER REVIEW
Date of Order
January
February
March
April
May
June
July
August
September
October
November
December
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Day of the Week
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Time of Order
12:
1:
2:
3:
4:
5:
6:
7:
8:
9:
10:
11:
00
05
10
15
20
25
30
35
40
45
50
55
PM
AM
Was the phone answered promptly?
Yes
No
Did the employee taking your order state their name?
Yes
No
Employee's Name
Were you informed of any specials?
Yes
No
The employeee taking your order was? (select all that apply)
Easy to understand
Informative
Helpful
Professional
Difficult to understand
Not informative
Not helpful
Not professional
Were you thanked for your purchase?
Yes
No
Were you given the total for your order?
Yes
No
Did your order arrive on time?
Yes
No
If your pizza was late, how many minutes?
On Time
5
10
15
20
25
30
> 30
Was your pizza properly baked?
Just right
Undercooked
A little light
Overcooked
Please Rate the Following (5 being the best)
Friendliness of driver:
One
Two
Three
Four
Five
Quality of Product:
One
Two
Three
Four
Five
Overall Experience:
One
Two
Three
Four
Five
Comments
Your Initials
